ITA Advisory Board
Craig S. Lowenthal
Vice President – Information Technology
Craig Lowenthal is Vice President - Information Technology for Berkley One, a recent startup company of the W. R. Berkley Corporation (W. R. Berkley) which exists to insure and protect the lifestyles of a modern generation of affluence. In this position that he has held since August 2016, his responsibilities are focused on providing technology strategy, leadership and accountability for all technology deliverables for Berkley One.
He joined W. R. Berkley in 2013 as CIO for two of the company’s niche operating units. In late 2014, Lowenthal became a Segment Director for Berkley Technology Services (BTS), the technology arm for W. R. Berkley. Prior to joining W. R. Berkley, Lowenthal was an independent small business owner operating a franchise restaurant and overseeing all daily business-critical functions from human resources (HR) and finance to customer service, quality control and facility operations.
During this time, he also maintained a foothold in the insurance industry through strategic consulting and limited employment engagements for various carrier and vendor companies. Lowenthal is not only a strategic thinker adept at problem-solving and executing tactical plans to achieve corporate objectives, but a technology professional with nearly 30 years of experience in the insurance industry. He has been instrumental in creating the technology department and developing the technology vision for multiple start-up organizations, has led the effort to reestablish an organization’s business after the offices at 7 World Trade Center were lost on September 11, 2001, and has held various management positions with responsibility for e-business, electronic messaging, collaborative development, marketing/advertising systems, human resources/payroll systems, reporting and decision support systems, financial business systems, reinsurance business systems and international systems.
He is a past president of the Insurance Accounting & Systems Association (IASA) and is a member of the AICPA and the NY State Society of CPA’s (NYSSCPA). He holds a BS in accounting from the State University of New York at Albany, and is a CPA licensed in New York.
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ITA Mission Statement
The goal of the Insurance Technology Association is to provide members with opportunities to collaborate, educate, network, share, and use knowledge related to insurance technology. The ITA serves the insurance technology community as a resource and is dedicated to serving this specialized sector of the industry. Publications and educational programs created by the ITA are geared to professionals interested in or charged with evaluating, implementing, and marketing insurance-specific technology systems or services.
The May/June 2019 issue of ITA PRO magazine is now available in digital format! Just click on this link: http://www.itapro-digital.org/itapro/may_june_2019
In this issue, we recognize startup insurer Berkley One, the recipient of the prestigious ITA 2019 Bridge Award. Meet Craig Lowenthal, VP, Information Technology and Susan Vella, SVP of the Customer Experience Group, as they explain how technology and innovation are built into the very fabric of the company.
National Life Group realized that customer expectations were changing and took steps to transform their business to make customer interaction as smooth as possible. Their mission was to create a digital experience that ensured that their customers -- both agents and policyholders -- are delighted with National Life.
CIOs are being pressured daily to deliver dynamic and robust digital capabilities. It's one of the reasons Mutual Benefit Group decided to take one of its core applications -- claims -- to the cloud as a faster alternative to on-premises deployments.
Read more now!
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Information on the ITA Pro Buyers' Guide, and how vendors can be a part of it
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